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Premium physiotherapy clinics: why only the best get chef hats
For premium physiotherapy clinics, I think we ought to consider using a Michelin star process. Similar to that of the hospitality industry. Zooming out and looking at the broader physio landscape, perhaps there is a need to differentiate quality over quantity. Not every clinic is going to get chef’s hats from the Michelin man. Many…
Red flag racing, slowing down was my greatest lesson
The concept of leadership red flags is important to understand. They signify the early warning signs of mental distress. As a young leader, this was something I took on board but never paid due diligence to. Until two years ago. In the depths of the COVID pandemic I realised why this lesson was so important.…
Grow physio business: How to build a high performing team
The process of osmosis involves learning through direct exposure, it’s integral to grow physio business. It’s a subtle form of learning – but the most authentic. The way a leader behaves on a daily basis dictates the environment around them. Leaders who fluctuate, between states of high highs and low lows, create turbulence. The less…
Physio Success: How to escape with your identity in tact
Identity speaks to individuality, something many lose whilst chasing physio success. Individuality stems from your minds interpretations. How you interpret the world. How you interpret the actions of others and account for your own. Do you decide the course? Or has your identity already made those decisions? Atomic Fatalism The cornerstone of philosophy – free…
Training new graduates? Don’t look now but I have a recipe for you
The words “don’t follow a recipe” have been repeated over and over when training new graduates. Rightly so, we are better than this. Providing bespoke care for patients at an n=1 level is the pinnacle of practice. It’s a great, idealistic place for our profession to sit and one that constantly raises the bar. But…
High value care, what does it actually look like in physiotherapy?
Physio’s often talk about delivering high value care, I find this phrase a bit counter-intuitive. What is valuable to one person isn’t always valuable to another. Are we consistently delivering high value care, or are we guilty of standing on a soapbox? “Service, please.” Before we talk high value care I thought I would talk…
The Art of Commission
Are you tired of employees always asking for more money? Are you struggling to actually make ends meet at the end of the month? Do you want a better way to ensure profitability without having to work so much? These are some of the biggest challenges I find owners having at the moment. And it…
Physiotherapist working hours and an inconvenient truth
Last week I had a little epiphany about physiotherapist working hours. It’s something I’d thought about on a number of occasions, especially when digesting some of the challenges I had as an owner. Particularly finding and retaining staff. The job itself, private practice, is hard. It requires a lot of care, empathy, talking, listening and…
Pricing strategy: how to retain more therapists.
For too long physiotherapists and owners have struggled in a world of marginal gains, particularly when it comes to pricing strategy. The result is large swathes of therapists entering private practice, becoming disillusioned within their first 3 years and leaving not just the sector but the entire profession. A few months back I raised this…